MyDomo Privacy Policy (Beta)
Effective date: October 21, 2026
Contact: info@nullrabbit.com
MyDomo, operated by NullRabbit LLC ("MyDomo", "we", "us"), provides an AI assistant for households. This policy explains what information we collect, how we use it, and the choices you have. MyDomo is currently in a limited beta available to adults in the United States.
1. Information we collect
On our website (mydomo.ai)
- Waitlist and contact forms: your email address and, for partnership inquiries, the name, organization and message you choose to provide.
- Analytics: we use Google Analytics to understand how visitors use the site: pages viewed, approximate location (city or region), device and browser type, and whether a form was submitted. We do not send your name or email address to Google. If your browser sends a Global Privacy Control or Do Not Track signal, we do not load Google Analytics at all. Advertising features and Google signals are turned off.
When you use MyDomo
- Account information: your name and email address from Google sign-in (or the email you sign up with), and your household's name, your agent's name and its MyDomo email address.
- Household members you invite: their names and email addresses.
- Mobile phone number (optional): if you turn on text messages, your number, when and how you agreed to receive texts, and delivery records for the texts we send (not their content).
- Documents and messages you send to your agent: for example bills, receipts and statements, including the information they contain (vendors, amounts, due dates, and any account numbers or personal details printed on them).
- Information your agent derives: extracted bill details, reminders, findings (for example that an email address appeared in a public data breach, or that a product was recalled), and a log of the actions it took.
- Feedback you send us: your message, the type of feedback, which screen you sent it from, your browser type, and whether we may email you about it. It's linked to your account and household so we can follow up and fix problems.
- Billing: our payment processor, Stripe, collects your payment details. We receive only limited information, such as your subscription status and the last four digits of your card. We never see or store full card numbers.
2. How we use information
- To provide MyDomo: filing your documents, extracting details, sending reminders and digests, running the checks you turn on, and showing you your activity log.
- To operate, secure and improve the service, and to troubleshoot problems you report.
- To communicate with you about your account, the beta and, if you joined the waitlist, our launch.
- To comply with law.
We do not sell or share your personal information (as those terms are defined under California law), and we do not use it for advertising.
3. AI processing
MyDomo uses large language models (Anthropic's Claude) through Amazon Bedrock, hosted on AWS, to read and summarize your documents. Under AWS's terms, your content is not used to train AI models and is not shared with the model provider. AI output can contain mistakes, so always check important details, such as amounts and due dates, against the original document.
4. Service providers
We use these providers to run MyDomo. They may process your information only on our behalf:
| Provider | Purpose |
|---|---|
| Amazon Web Services | Hosting, storage, email delivery, AI processing (Bedrock) |
| Sign-in (if you choose Google) and website analytics | |
| Stripe | Subscription billing |
| Twilio | Sending text messages and phone verification codes (only if you turn on texts) |
| Have I Been Pwned | Checking whether household email addresses appear in known data breaches (only if you turn on Breach Watch) |
Recall checks query public U.S. government databases (CPSC, NHTSA) using product and vehicle details. They do not send your name or contact information.
Text messages. We use your mobile number only to send the texts you asked for (reminders and alerts) and to verify the number. Mobile numbers and texting consent are never sold, shared or rented to third parties or affiliates for their marketing or promotional purposes. Reply STOP to any text to stop them, or turn texts off in the app.
5. Security
Your data is encrypted in transit and at rest. Access by MyDomo staff is restricted. We access your documents only when needed to fix a problem you report, or when required by law. No system is perfectly secure, and we will notify you of a breach affecting your information as required by law.
6. Retention and deletion
We keep your information while your account is active. You can delete all of your household's data at any time from the app. We delete it from active systems promptly, and from backups within 35 days. Waitlist entries are kept until launch or until you ask us to remove them.
7. Your rights
Depending on where you live, including California, you may have the right to access, correct, delete or obtain a copy of your personal information, and to not be discriminated against for exercising these rights. Contact us at info@nullrabbit.com to make a request. We will verify your identity before acting.
8. Children
MyDomo is for adults (18+). We do not knowingly collect information from children under 13.
9. Changes
We will post updates here and notify account holders of significant changes.
10. Contact
NullRabbit LLC (MyDomo), California, USA info@nullrabbit.com